Andrea Sarabia: The Practice of Tone Indicators in Chat-based Communication

Andrea Sarabia: The Practice of Tone Indicators in Chat-based Communication

Abstract: With chat-based communication being at the forefront of online communication, for many internet users, the importance of distinguishing tones and effectively communicating online is more relevant than ever. Some internet communities have developed systems to ensure that vocal tones and implications can be understood in chat-based media such as X (formerly known as Twitter), Reddit, Discord, etc. These communities are not only aiding in effective communication practices with limited body language and tone inflection but also making chat-based communication with tone indicators a growing practice across communities and online forums. Our goal is to determine the efficiency and practicality of these tone indicators to those unfamiliar with the concept and their willingness to utilize this tool in their everyday use of chat-based communication.

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